# Workflow branching and marketplace import safeguards

> Workflows gained more flexible branching, and marketplace imports now have stronger protections against bad mappings and duplicate reimports.

URL: https://www.agencytitan.com/help/changelog/2026/08/13/

## August 13, 2026

**Workflow branching and marketplace import safeguards**

Workflows gained more flexible branching, and marketplace imports now have stronger protections against bad mappings and duplicate reimports.

- **New:** Workflows can now branch based on action results, with added support for moved tickets and merged processes.
- **Improved:** Marketplace imports now better prevent duplicate reimports and block unconfirmed mappings before running Import Now.
- **Fix:** Ticket records now include SLA catalog fields, and soft-deleted items are purged from AI retrieval data.