# AI workflows and onboarding got a major upgrade

> This release expands AI-assisted setup, planning, and workflow tools across the product, with several fixes to make them more reliable and visible in the UI.

URL: https://www.agencytitan.com/help/changelog/2026/08/19/

## August 19, 2026

**AI workflows and onboarding got a major upgrade**

This release expands AI-assisted setup, planning, and workflow tools across the product, with several fixes to make them more reliable and visible in the UI.

- **New:** Added broader AI support for planning, workflows, fields, layouts, processes, and views, giving teams more places to use AI-assisted setup and editing.
- **Improved:** Improved onboarding and setup experiences, including a refreshed setup flow and updated guidance for getting departments and team access configured.
- **New:** Expanded support for client imports, notes, escalations, and ticket AI policies so these workflows are easier to use and more consistent.
- **Fix:** Fixed realtime updates and related UI behavior so changes appear more reliably in areas like processes, escalations, and chat-driven workflows.