# Workflow loops and triggers got more reliable

> Workflow execution, trigger handling, and a few related product areas were improved to behave more consistently for agencies.

URL: https://www.agencytitan.com/help/changelog/2026/09/20/

## September 20, 2026

**Workflow loops and triggers got more reliable**

Workflow execution, trigger handling, and a few related product areas were improved to behave more consistently for agencies.

- **Fix:** Workflow buttons now respect custom active client statuses, fixing cases where automation buttons appeared unavailable for clients in non-default active states.
- **Improved:** Workflow loops gained better publish validation and more reliable paging, including support for integration actions inside loops.
- **New:** A new global task trigger condition lets workflows fire when a task leaves a client-accessible stage.
- **Improved:** Ticket AI now uses your tenant’s configured status buckets for open and closed classification.
- **Fix:** Field schedule automations now return the correct field values again, fixing failures caused by an outdated data source.
