# Cross-department stage assignment is fixed

> We fixed an issue that could block stage assignment across Agency departments and improved related ticket and workflow handling.

URL: https://www.agencytitan.com/help/changelog/2026/09/24/

## September 24, 2026

**Cross-department stage assignment is fixed**

We fixed an issue that could block stage assignment across Agency departments and improved related ticket and workflow handling.

- **Fix:** Stage assignment now works across Agency departments as expected.
- **Fix:** Ticket inbound processing and related workflow updates are more reliable, reducing missed or duplicated handling.
- **Improved:** Field scheduling and context loading were tightened up to avoid stale or inconsistent behavior.