# Workflow validation and ticket handling improvements

> Today’s release tightened workflow publishing checks and shipped several ticketing and integration improvements.

URL: https://www.agencytitan.com/help/changelog/2026/09/25/

## September 25, 2026

**Workflow validation and ticket handling improvements**

Today’s release tightened workflow publishing checks and shipped several ticketing and integration improvements.

- **Fix:** Fixed workflow publish validation for typed named-stage conditions, reducing false errors when saving workflows.
- **Improved:** Improved ticket handling with draft claim-on-open behavior, assignment continuity, archive protection, and note attachments.
- **New:** Added and expanded HubSpot integration support, including webhook handling and auto-mapping improvements.
- **Improved:** Updated the ticket inbox and message views to better surface attachments and reply behavior.
- **New:** Expanded MCP preset support and related integration presets for connected tools.