# Live Agent meetings and agency-wide inbox sharing arrive

> Today’s release adds Live Agent meeting support, browser session improvements, and broader ticketing fixes.

URL: https://www.agencytitan.com/help/changelog/2026/10/08/

## October 8, 2026

**Live Agent meetings and agency-wide inbox sharing arrive**

Today’s release adds Live Agent meeting support, browser session improvements, and broader ticketing fixes.

- **New:** Added Live Agent meetings and phone-door support, including meeting recording and calendar context.
- **New:** Agency-wide inbox sharing is now available for tickets, making shared inboxes easier to manage across the agency.
- **Improved:** Browser sessions and the browser operator were improved for the first production release, with a more reliable browser image build.
- **Fix:** Fixed ticket priority and status changes so updates save correctly again.