Skip to content
Help
Copy for AI
Markdown
(opens in new tab)
API
System
Light
Dark
System
Log in
My Agencies
Open app
Search
Cancel
Overview
API Reference
Changelog
Submit a ticket
Getting Started
Welcome to AgencyTitan
Core Concepts
Set up departments and levels
Invite your team
API Quickstart
My Day
Overview
Work your day
Clients & Delivery
Overview
Create a client
Find and organize clients
Update a client
Work with client notes and folders
Add a program to a client
Find a client's tasks and tickets
Create custom client fields
Invite a client portal user
Delete a client
Tickets
Overview
Find and work tickets
Reply to a ticket
Assign and update a ticket
Set up a ticket inbox
Create intake routing rules
Create reply templates
Escalations
Overview
Work an escalation
Chat
Overview
Start a conversation
SOPs & Training
Overview
Use SOPs and training
Tasks
Overview
Create a task
Find tasks
Work a task
Link tasks to tickets
Task fields and layouts
Automations
Overview
Create an automation
Add actions and steps
Publish and manage automations
View automation run history
Common automation recipes
Troubleshoot automations
Views & Dashboards
Overview
Create a view
Filter and sort view data
Configure Kanban and calendar views
Configure charts and metrics
Manage views
Settings
Overview
Agency settings
Process settings
Ticket settings
Notification and personal settings
Developer Guides
Working with tasks and tickets
Bulk operations
Files and attachments
FAQ
Copy for AI
Markdown
(opens in new tab)
API
System
Light
Dark
System
Log in
My Agencies
Open app
System
Light
Dark
System
Help Center
/
Changelog
/
Changelog 2026
Changelog 2026
Latest
/
2026
34 product updates in 2026. Newest months first.
August 2026
22 updates
July 2026
12 updates