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AI authoring and access controls got a major cleanup

August 16, 2026

AI authoring and access controls got a major cleanup

We tightened how AI tools, SOPs, and help content behave, while also fixing a few visible access and read issues.

  • New: Added SOP and training shortcodes to make guided content easier to reuse in the product.
  • Improved: Improved AI tool access and permission checks, including clearer gating for chat and builder actions.
  • Fix: Fixed member read behavior for custom objects and agency display data so records show up correctly.
  • Fix: Cleared agency-switch UI state more reliably when changing agencies.